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CB - Unable to register "This email recieves no email"
- wgary
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11 years 5 months ago #215136
by wgary
CB - Unable to register "This email recieves no email" was created by wgary
Hello, we are using CB1.8 with J1.5.26.
Sometimes a user is not able to register. He gets an ajax verification error based on the email like "Diese E-Mail-Adresse empfängt keine Nachrichten: Bitte prüfen, sie ist zur Anmeldung erforderlich." (This email recieves no messages: Please verify, its needed for registration).
The email is valid and will recieve mails. I have tried to set the ajax verification off, but it still verifies the email. This happens also on the backend.
What typ of verification fails and how to fix this issue?
We are moving to J25 within the next month, so I dont want upgrade to the last CB version within J15.
Thanks for support & br
Wolfgang
Sometimes a user is not able to register. He gets an ajax verification error based on the email like "Diese E-Mail-Adresse empfängt keine Nachrichten: Bitte prüfen, sie ist zur Anmeldung erforderlich." (This email recieves no messages: Please verify, its needed for registration).
The email is valid and will recieve mails. I have tried to set the ajax verification off, but it still verifies the email. This happens also on the backend.
What typ of verification fails and how to fix this issue?
We are moving to J25 within the next month, so I dont want upgrade to the last CB version within J15.
Thanks for support & br
Wolfgang
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krileon
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11 years 5 months ago #215179
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: CB - Unable to register "This email recieves no email"
The ajax verification is optional. It's there for the users convenience. You can disable it on frontend from CB > Configuration > Registration, but it'll always function in backend. They can continue with registration regardless of what verification says. It trys to verify with a MX Lookup and some mail servers don't respond to lookups (gmail for example doesn't).
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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