Email notifications for group PM
- sbramall77
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1 year 3 months ago #332180
by sbramall77
Email notifications for group PM was created by sbramall77
Hi
I am using the internal private message system inside my site and when a user PMs another user, the email notification works perfectly with a received link back to the message.
The issue I am having is when I send a PM using the group link ie send to all users. The actual message does get sent to all users perfectly inside the site but I can't seem to get this to send an email notification to each user highlighting that there is a new PM to all users inside the site. I have tested the mass email system and all is working.
Have I missed a setting here. Any help most welcome. When I look at the group message being sent in the admin backend, it does say To All users so the internal systems appear to all be working.
Many thanks
Steve
I am using the internal private message system inside my site and when a user PMs another user, the email notification works perfectly with a received link back to the message.
The issue I am having is when I send a PM using the group link ie send to all users. The actual message does get sent to all users perfectly inside the site but I can't seem to get this to send an email notification to each user highlighting that there is a new PM to all users inside the site. I have tested the mass email system and all is working.
Have I missed a setting here. Any help most welcome. When I look at the group message being sent in the admin backend, it does say To All users so the internal systems appear to all be working.
Many thanks
Steve
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krileon
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1 year 3 months ago #332188
by krileon
Kyle (Krileon)
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Replied by krileon on topic Email notifications for group PM
An email notification does not send when you send a private message to all users. That would crash most sites having to email thousands of people at once. We'll be implementing a messaging queue in CB 3.x to help deal with such situations though that will allow for emailing a large amount over a period of time.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- sbramall77
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1 year 3 months ago #332196
by sbramall77
Replied by sbramall77 on topic Email notifications for group PM
Thanks for the swift reply again Kyle. In a way I'm glad that it was not an error from me but I will look forward to CB 3 - I only have around 50 users so not an issue.
Many thanks
Steve
Many thanks
Steve
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