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Can't find the parameter for email sent a certain time after subscription expiry
- petekuhn
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1 month 3 weeks ago - 1 month 3 weeks ago #337456
by petekuhn
Can't find the parameter for email sent a certain time after subscription expiry was created by petekuhn
We have a plan where we send an email on expiry (fine, know where that is) but we send another 2 weeks later if it is still expired.
I cannot find where the 2 week parameter is set or where the email is defined.
TIA.
I cannot find where the 2 week parameter is set or where the email is defined.
TIA.
Last edit: 1 month 3 weeks ago by petekuhn.
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krileon
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1 month 3 weeks ago #337470
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Replied by krileon on topic Can't find the parameter for email sent a certain time after subscription expiry
That's likely a CBSubs Mailer email. So you should be able to configure it in the CB Paid Subscriptions > Mailer settings.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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