Troubleshooting Activity Implementation: Uploaded photos just show filenames

1 month 1 day ago #337829 by Pomond
I'm implementing CB Activity for a use case that has a specific user group being able to add new Activity items to a stream at

They were able to post a new Sponsor News item, but their uploaded images show up as file names and don't display the images themselves. (See either the URL above or screenshot.)

When I was testing this feature using another account, I had an issue with uploads to Activity until I enabled the CB Gallery plugin for these members.

This has got to be a permission thing, right? Or I am trying to reset the "page count" item so it's unlimited, then trying again.

I thought I'd ping you folks here to see if there's a likely culprit. I know it's a configuration option I'm overlooking ...

Any ideas? Thanks!

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1 month 1 day ago #337830 by Pomond
P.S.: The uploaded images do show up in the system! So they're being uploaded to CB, but not displayed. See attached screen shot of the CB Gallery - Media item.


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1 month 1 day ago #337836 by krileon
Ensure CB Gallery itself within CB > Plugin Management is public and publish. The image failing to load usually means the CB Gallery image endpoint is being blocked by something. You should see the network error in your browsers developer tools by pressing F12 and clicking the Network tab.

Kyle (Krileon)
Community Builder Team Member
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1 month 3 hours ago #337852 by Pomond
Thank you for your prompt and helpful support (as always). I have ensured the Gallery plugin is published, which seems to have resolved the issue. Cheers!
The following user(s) said Thank You: krileon

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