Session expired or cookies are not enabled

1 month 22 hours ago #337846 by jmaridon
Error:
[Session expired or cookies are not enabled in your browser. Please press "reload page" in your browser, and enable cookies in your browser.]

This error has come up a number of times over the years, most recently about four months again, which was attributed to a caching issue.

Normally the form returns a green "The username 'username' is available." or red "The username 'username' is already in use." message.

For the last two days, the error has consistently occurred on every platform for anyone trying to fill out the registration form regardless of cookie settings or page reloads. It also does not matter if the entered username is available or not. Furthermore, clearing cache did not fix the issue.

Recent changes include a server upgrade about a month ago with a move to PHP 8.2.

Joomla 4.2.2
CB 2.7.3+build.2022.09.26.13.53.56.486969333
PHP Version 8.2

Please Log in to join the conversation.

1 month 1 hour ago #337857 by krileon
Replied by krileon on topic Session expired or cookies are not enabled
Do you have Joomla's page caching plugin enabled? Our form tokens are entirely Joomla driven now so we're just passing them to Joomla. Typically the only reason they fail now is page caching or similar 3rd party caching extension.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: jmaridon

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.219 seconds

Facebook Twitter LinkedIn