Problem with Antispam blocking
- krismanning
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7 years 9 months ago #283977
by krismanning
Problem with Antispam blocking was created by krismanning
Hi,
I just purchased and installed Anti-Spam.
Captcha works fine so I know the plugin is installed and working. All blocking options are enabled and I added a ciuple of emails address and domains to the blocking list but nothing seems to happen. My testing shows that users used a blocked email address or domain can still register as normal.
I'm sure it's me thats doing something wrong but the documentation isnt very extensive and I just cant work out what I've missed.
Thanks,
kris
I just purchased and installed Anti-Spam.
Captcha works fine so I know the plugin is installed and working. All blocking options are enabled and I added a ciuple of emails address and domains to the blocking list but nothing seems to happen. My testing shows that users used a blocked email address or domain can still register as normal.
I'm sure it's me thats doing something wrong but the documentation isnt very extensive and I just cant work out what I've missed.
Thanks,
kris
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krileon
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7 years 9 months ago #284012
by krileon
Kyle (Krileon)
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Replied by krileon on topic Problem with Antispam blocking
Within CB > Plugin Management > CB AntiSpam > Parameters > General ensure Block is set to Enabled otherwise blocking is globally disabled. Next within CB AntiSpam > Blocks ensure there's a green checkmark under the Blocked column. If still not working you may have everyone configured as CB Moderators as they're exempt from blocks. Navigate to CB > Configuration > Moderation and ensure Moderator View Access Level isn't set to Public or Registered for example.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- krismanning
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7 years 9 months ago #284022
by krismanning
Replied by krismanning on topic Problem with Antispam blocking
Hi Kyle,
Thanks for replying.
I've checked everything you suggested and I'ts all set as you suggest. Still Captcha works but blocking registration by email address or domain doesnt.
K
Thanks for replying.
I've checked everything you suggested and I'ts all set as you suggest. Still Captcha works but blocking registration by email address or domain doesnt.
K
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- krileon
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7 years 9 months ago #284064
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Problem with Antispam blocking
Please PM backend super administrator login credentials and will take a look.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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