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Problem with email confirmation and reminders
- radiojukebox
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13 years 3 months ago #150392
by radiojukebox
Problem with email confirmation and reminders was created by radiojukebox
Hi, I installed the CB and everything worked properly, but just before launch the new site, I found that when a new user registers does not receive the confirmation email. Also, when a user tries to follow the password reminder process, the process fails and the message does not sent... However, there is not a general problem with the emails. A registered user can send EMAIL to another registered user through the CB, normally. Also I can send a mass email to all the users...
I use PHPMailer .
Post edited by: radiojukebox, at: 2011/01/08 23:33
After too many tests, I found that the problem is the Pending Approval Subject in the registration tab. When it is in english it's ok, but whet it is in greek there is a problem... It works only if I have there only 1 word!!!
The same is happening with the reminder. if the subject of the message is bigger than 1 word, the process fails.
Any idea?
Post edited by: radiojukebox, at: 2011/01/09 01:59
I use PHPMailer .
Post edited by: radiojukebox, at: 2011/01/08 23:33
After too many tests, I found that the problem is the Pending Approval Subject in the registration tab. When it is in english it's ok, but whet it is in greek there is a problem... It works only if I have there only 1 word!!!
The same is happening with the reminder. if the subject of the message is bigger than 1 word, the process fails.
Any idea?
Post edited by: radiojukebox, at: 2011/01/09 01:59
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krileon
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13 years 3 months ago #150455
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: Problem with email confirmation and reminders
You should translate the emails using language strings and not directly adding the translated strings to the parameter as this can cause problems due to utf-8/iso usage. More on language string usage can be found within the documentation available to documentation subscribers. I can't comment further without knowing exactly how you structured your emails.
Kyle (Krileon)
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- radiojukebox
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13 years 3 months ago #150528
by radiojukebox
Replied by radiojukebox on topic Re: Problem with email confirmation and reminders
Thanks for your answer krileon!
I use language strings, as you suggest, and I didn't make any changes to the structure of the automatic emails.
I use language strings, as you suggest, and I didn't make any changes to the structure of the automatic emails.
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- krileon
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13 years 3 months ago #150532
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Problem with email confirmation and reminders
Language strings can provide a lot of functionality elsewhere as well such as field values too, by your reply am assuming is now working as you'd like?I use language strings, as you suggest, and I didn't make any changes to the structure of the automatic emails.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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- radiojukebox
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13 years 3 months ago #150576
by radiojukebox
Replied by radiojukebox on topic Re: Problem with email confirmation and reminders
Unfortunately not. With one word in the title it works, with two it doesn't. It is crazy!
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- krileon
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13 years 3 months ago #150617
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Problem with email confirmation and reminders
Are you placing 2 words in the Subject parameter or 2 words in the subject language string? If in the Subject parameter you can't do this when using a language string as the entire Subject should be in that language string. How are you separating the words? If I may ask please provide the subject you're attempting to use.radiojukebox wrote: Unfortunately not. With one word in the title it works, with two it doesn't. It is crazy!
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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