After much back and forth with my hosting service provider trying to troubleshoot this problem, I got this message first:

"So, I have checked error logs for your website in its Web Options section and found the following error:

[Fri Dec 05 03:12:16 2014] [error] [client 91.217.144.253] Premature end of script headers: php53.cgi, referer: n-retrospect.com/index.php/cb-profile-write

I'm forwarding this ticket to our administrators to check the issue for you and found if there is something server related. Please wait for our reply."

I received this response today:

"Let me please inform you that according to the reply of our system administrator, there is no issue with the server at the moment and your account is fully operable. Our support team have tried to enable different PHP settings and versions for your web site application but unfortunately it didn't help. As we have checked this issue is caused by the plugin "Community Builder"...We would like to recommend you to reinstall this plugin or look for another plugin with the same functionality."

I will try re-installing CB and see if that makes a difference.

-- I tried re-installing but didn't seem to make a difference. Using Filezilla, I looked at logs and found the following- The IP address 98.234.78.43 is my own current IP address:

[Sat Dec 06 14:21:57 2014] [error] [client 98.234.78.43] ALERT - configured fileupload limit exceeded - file dropped (attacker '98.234.78.43', file '/hsphere/local<span>/</span>home<span>/</span>c262987/n-retrospect.com/index.php'), referer: n-retrospect.com/index.php/cb-profile-write
[Sat Dec 06 14:21:58 2014] [error] [client 98.234.78.43] Premature end of script headers: php53.cgi, referer: n-retrospect.com/index.php/cb-profile-write
[Sat Dec 06 15:03:14 2014] [error] [client 98.234.78.43] ALERT - configured fileupload limit exceeded - file dropped (attacker '98.234.78.43', file '/hsphere/local<span>/</span>home<span>/</span>c262987/n-retrospect.com/index.php'), referer: n-retrospect.com/index.php/cb-profile-write
[Sat Dec 06 15:03:16 2014] [error] [client 98.234.78.43] Premature end of script headers: php53.cgi, referer: n-retrospect.com/index.php/cb-profile-write
[Sat Dec 06 15:09:38 2014] [error] [client 98.234.78.43] ALERT - configured fileupload limit exceeded - file dropped (attacker '98.234.78.43', file '/hsphere/local<span>/</span>home<span>/</span>c262987/n-retrospect.com/index.php'), referer: n-retrospect.com/index.php/cb-profile-write
[Sat Dec 06 15:09:40 2014] [error] [client 98.234.78.43] Premature end of script headers: php53.cgi, referer: n-retrospect.com/index.php/cb-profile-write

I continue to try and troubleshoot my CB installation. I finally just deleted the specific Editor Text Area fields that constantly saved to an error page when the user clicked "Update." I also deleted some image fields to see if that might free up more memory if memory is the problem. I deleted some plugins I was no longer using as well. After I did some of these things, everything seemed a little less sluggish and I wasn't getting the error page when Updating after editing the profile. I re0installed JCE which I had disabled while trying to troubleshoot CB. I got this new message at that point:

"PHP Temporary Directory Not Set." There was some info saying that this could affect uploads. I am not sure if that would just be for JCE or would affect CB as well?

When all these problems started, it was right after I had installed some add ons to JCE a while back and so I had totally disabled JCE altogether but it didn't resolve the problem. One other thing that was happening too was that the CB video field and the CB Audio fields were no longer displaying properly. I got side tracked with everything else going on with the Edit Text Area fields that I didn't focus much on the video and audio fields. Maybe all related? Maybe none of it's related?

I had used the video fields to link to youtube.com fields. It worked great initially. Now it just displays a black screen with the words "Download File." The audio field with an audio file uploaded does the same thing- black bar with white lettering saying "Download File." If you click on "Download File" on either video or audio fields, it goes to the first tab of the profile. No file is downloaded.

Yes, I think you are right about starting over. I'm not sure which specific files to delete on the server to do that? I will look into that today.

I am not opposed to using a different host and am open to suggestions from anyone. Obviously, I need excellent customer service/ technical support #1. Low cost is also important but will pay a little more for for better customer service/ technical support.