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[SOLVED] Prorated subscription signup skips payment

10 years 2 weeks ago #244083 by zen
Replied by zen on topic Prorated subscription signup skips payment

Ensure you've a plan that allows upgrades. A registered user purchasing a plan is always considered an Upgrade.

Yes, all my plans are set to allow upgrades.

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10 years 1 week ago #244190 by krileon
Replied by krileon on topic Prorated subscription signup skips payment
The message "A membership is needed for access." should be shown followed by the various CBSubs plans being available.

I've reviewed your install and they're not showing because you've "Show subscription plans upgrade possibilities:" set to "No" within CBSubs > Settings > Global. Basically upgrades are disabled on a global basis. Once set to "Yes" they show fine.

Kyle (Krileon)
Community Builder Team Member
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10 years 1 week ago #244203 by zen
Replied by zen on topic Prorated subscription signup skips payment
I didn't know that the Global Setting preceded the upgrade settings in the individual plans. Thanks, Kyle for all the help.

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