Data transfer to a new database
- Wortmann
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10 months 2 weeks ago #334119
by Wortmann
Replied by Wortmann on topic Data transfer to a new database
The basket 598 is'nt working fine. There is a warning from PayPal, that the IPN doesn't reach the url.
The basket 693 ist a new one, after the import. New payments works fine in PayPal or Stripe. But not the feedback from the payment service provider in your own database. There are no new baskets and new payments in the tables after the import.
There were no problems with the old database and CBSubs or Comprofiler. The problems were with JEvents. But it seems that something with the import was not correct.
The basket 693 ist a new one, after the import. New payments works fine in PayPal or Stripe. But not the feedback from the payment service provider in your own database. There are no new baskets and new payments in the tables after the import.
There were no problems with the old database and CBSubs or Comprofiler. The problems were with JEvents. But it seems that something with the import was not correct.
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krileon
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10 months 2 weeks ago #334125
by krileon
Kyle (Krileon)
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Replied by krileon on topic Data transfer to a new database
We don't have any official support for moving data around like that. It sounds like you didn't import the data correctly if it was working before. CBSubs is unable to find the basket for that IPN. If new payments are working fine then it's the old baskets that weren't imported correctly. I'm guessing their basket ids were broken or they weren't imported at all. Sorry, I don't know what to tell you. Review the old database table data and compare it to the new database table data and be sure it was imported correctly. Baskets are stored in _cbsubs_payment_baskets.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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