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Eway transactions showing as Null in Baskets after J4 PHP 8.2 upgrade
- peterbatchelor
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2 months 3 weeks ago - 2 months 3 weeks ago #336970
by peterbatchelor
Eway transactions showing as Null in Baskets after J4 PHP 8.2 upgrade was created by peterbatchelor
I've been having an issue with a site where since the upgrade to Joomla 4, EWay transactions have been showing as a blank gateway in the basket, along with "Not initiated" instead of automatically completing the transaction and activating the account.
Finding this post overnight, I think it may be related to the problem.
www.joomlapolis.com/forum/developer-members-support/245708-paypal-gateway-not-mentioned-anymore-in-basket-after-upgrade-to-j4
However, I don't know where the logs Kyle's looking at are to be able to then take that to Siteground where the site's hosted to get the problem resolved.
Preempting the need to have you look at it, I'll PM you a login now Kyle.
Screenshot of baskets list
Finding this post overnight, I think it may be related to the problem.
www.joomlapolis.com/forum/developer-members-support/245708-paypal-gateway-not-mentioned-anymore-in-basket-after-upgrade-to-j4
However, I don't know where the logs Kyle's looking at are to be able to then take that to Siteground where the site's hosted to get the problem resolved.
Preempting the need to have you look at it, I'll PM you a login now Kyle.
Screenshot of baskets list
Last edit: 2 months 3 weeks ago by peterbatchelor. Reason: Incomplete subject line fixed
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krileon
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2 months 3 weeks ago #336973
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Replied by krileon on topic Eway transactions showing as Null in Baskets after J4 PHP 8.2 upgrade
Enable debug mode and maximum error reporting then attempt to make a test payment. Also take a look at CBSubs > History Log. Most likely you're having the same issue with cURL not being setup correctly as fatal server side errors will disrupt the payment processing. Given you updated PHP that's most likely the issue.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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