Hi,

I have a rule in cbsubs like that :



The cbfield _UE_ROUTAGE is a radiobutton with two values "oui" or "no". Today I saw that a member was expired since 5 days and the value still stay on "oui". Is there a way to set this rule in order to have the change I was waiting for ?
Thx for answers

krileon wrote: It should have reverted just fine.

After checking it seems that this rules never works fine. I have two rules like this one and both are unworking. May be it doesn't work with radio button ?

krileon wrote: It should have reverted just fine. Did the user expire or cancel manually?

No he didn't

krileon wrote: Do you have any other plans that may have altered the field?

Every other plans are using the same rule

krileon wrote: Perhaps the user changed the field manually (is it accessible in profile edit?).

No he didn't

krileon wrote: If possible please try the same usage except with a text field or perhaps a checkbox field. I think I see where this potentially could not be working properly within the CBSubs Field integration.

All plans have the same rules, with a radiobutton field.





I wonder about one think.. As you can see this field is set on "User read only : Yes", is it possible that it block the rule ?