[#5009] 2 validity periods
- Vajaro
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9 years 3 months ago #256758
by Vajaro
Replied by Vajaro on topic 2 validity periods
Hi,
Please find enclosed the screenshot of my pricing tab.
Regards,
Vajaro
Please find enclosed the screenshot of my pricing tab.
Regards,
Vajaro
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krileon
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9 years 3 months ago #256772
by krileon
Kyle (Krileon)
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Replied by krileon on topic 2 validity periods
I can't seam to duplicate your issue despite cloning the pricing configuration. Please PM backend super administrator login credentials as well as frontend credentials where this issue can be seen an will take a look.
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- krileon
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9 years 3 months ago #256865
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic 2 validity periods
I can't see any particular reason for it to be adding 1 week to the duration. Please install the latest CB and CBSubs nightlies found below and see if issue persists as I can not confirm locally your issue using nightly releases. So it's possible we've already fixed this.
CB Nightly:
www.joomlapolis.com/downloads/doc_details/640-community-builder-nightly-build
CBSubs Nightly:
www.joomlapolis.com/downloads/doc_details/671-cbsubs-gpl-nightly-build
CB Nightly:
www.joomlapolis.com/downloads/doc_details/640-community-builder-nightly-build
CBSubs Nightly:
www.joomlapolis.com/downloads/doc_details/671-cbsubs-gpl-nightly-build
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- Vajaro
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9 years 3 months ago #256883
by Vajaro
Replied by Vajaro on topic 2 validity periods
Hi,
There is no addition of just one week. The complete period (in this case 6 months) is added.
I installed the nightly built of CBSubs and CB but the issue is unfortunately not solved.
Regards,
Vajaro
There is no addition of just one week. The complete period (in this case 6 months) is added.
I installed the nightly built of CBSubs and CB but the issue is unfortunately not solved.
Regards,
Vajaro
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- krileon
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9 years 3 months ago - 9 years 3 months ago #256893
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic 2 validity periods
The first validation duration is 1 week followed by 6 months according to the validity column. Subscribe the user then within CBSubs > Subscriptions click the # under the ID column and see if their expiration date is correctly 6 months from the subscription date. This could just be a display issue, but at this time I can't see a cause for this.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 9 years 3 months ago by krileon.
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- Vajaro
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9 years 3 months ago #256941
by Vajaro
Replied by Vajaro on topic 2 validity periods
Hi,
Thanks! The expiration date is correctly so this seems to be a display issue. Can I check the language file, check for these words/sentences and then comment out them?
Regards,
Vajaro
Thanks! The expiration date is correctly so this seems to be a display issue. Can I check the language file, check for these words/sentences and then comment out them?
Regards,
Vajaro
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