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  7. [#5315] Problems with new fields for invoice address

[#5315] Problems with new fields for invoice address

8 years 11 months ago - 8 years 10 months ago #265463 by gtrennert
[#5315] Problems with new fields for invoice address was created by gtrennert
Hello,

I want that the user enters his address and then cbsub takes this values to use them for invoice adresse.
I have seen how I can achieve this :
So I created a new field cb_invadradr in a new tab _UE_INVADR to test it
I setup CBSubs -> Settings -> Display -> Invoice -> CB fields for first invoicing address of customer

But now I have a surprising message :

ERROR MESSAGE
Session expired or cookies are not enabled in your browser. Please press "reload page" in your browser, and enable cookies in your browser. Please refresh/reload page before filling-in.


I had no such problem before creatiing the new field, I did not change anything in Joomla (no new extension).
More strange I unpublished the fields but the message is always here - no more way to register !

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8 years 11 months ago #265473 by krileon
Replied by krileon on topic Problems with new fields for invoice address
Joomla version? CB version? CBSubs version? Just saw another topic having a similar issue when using the invoice address. Please try the below suggestions and see if issue persists.

www.joomlapolis.com/forum/153-professional-member-support/230015-unable-to-complete-registration#265469

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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8 years 11 months ago #265478 by gtrennert
Replied by gtrennert on topic Problems with new fields for invoice address
Hello

j3.4.1
cb2.0.9
cbsub latest nightly from 21/05/2015

I saw the post :
Joomla caching is desabled
cb system plugin was not the first one (for those who are of type system) - but now it is and it changes nothing
I also deleted all cookies concerning my site and it changed nothing !

Hope to hear from you to try other things !

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8 years 10 months ago #265490 by krileon
Replied by krileon on topic Problems with new fields for invoice address
Was able to confirm your issue. It's due to invoice fields being set to mandatory, but in addition to that fields aren't mapping at all. You can stop it from blocking registrations by setting "Invoicing address handling at payment time" to "Non-mandatory invoicing address" or "No invoicing address shown". Have created a bug ticket to investigate further as needs fixed ASAP.

#5315

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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8 years 10 months ago #265496 by gtrennert
Replied by gtrennert on topic Problems with new fields for invoice address
Thanks

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8 years 10 months ago #265618 by beat
Replied by beat on topic Problems with new fields for invoice address
This is now fixed and will be available in next CB and CBSubs nightlies (fix was in both CB and in main CBSubs plugin).
Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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