[SOLVED] CB Invite not working via SMTP
- degierd
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7 years 11 months ago - 7 years 11 months ago #281582
by degierd
[SOLVED] CB Invite not working via SMTP was created by degierd
Mail Server (Joomla mail server settings):
Mailer: PHP Mail
Joomla test email: working
CB Mass Emailer (via CB user management): working
CB Invite: working
Mail Server (Joomla server settings):
Mailer: SMTP
SMTP Security: SSL
Port: 465
Joomla test email: working
CB Mass Emailer (via CB user management): working
CB Invite: not working
Error
Invite failed to send! Error: Mailer failed to send.
Mailer: PHP Mail
Joomla test email: working
CB Mass Emailer (via CB user management): working
CB Invite: working
Mail Server (Joomla server settings):
Mailer: SMTP
SMTP Security: SSL
Port: 465
Joomla test email: working
CB Mass Emailer (via CB user management): working
CB Invite: not working
Error
Invite failed to send! Error: Mailer failed to send.
Last edit: 7 years 11 months ago by krileon.
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krileon
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7 years 11 months ago #281586
by krileon
Kyle (Krileon)
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Replied by krileon on topic CB Invite not working via SMTP
Ensure you've latest nightly CB Invites found below installed.
www.joomlapolis.com/downloads/doc_details/738-cb-invites-nightly-release
It's using the same API as those other emails so it should work exactly the same.
www.joomlapolis.com/downloads/doc_details/738-cb-invites-nightly-release
It's using the same API as those other emails so it should work exactly the same.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- degierd
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7 years 11 months ago #281591
by degierd
Replied by degierd on topic CB Invite not working via SMTP
Thanks Kyle,
I just installed the nightly CB Invite but still the sam error..Invite failed to send! Error: Mailer failed to send.
I just installed the nightly CB Invite but still the sam error..Invite failed to send! Error: Mailer failed to send.
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- krileon
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7 years 11 months ago #281610
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CB Invite not working via SMTP
The invite emails by default sends from the user sending the invite. To change this behavior you need to configure the from email address within CB Invites > Parameters > Email. It's possible your mailer won't allow outbound emails from external domains and you'll need to configure that.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: degierd
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- degierd
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7 years 11 months ago #281615
by degierd
Replied by degierd on topic CB Invite not working via SMTP
That fixed it!
The following user(s) said Thank You: krileon
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- bill.rosner
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7 years 10 months ago #283518
by bill.rosner
Replied by bill.rosner on topic CB Invite not working via SMTP
Hi,
Just to clarify, are you speaking of the setting now located at:
Community Builder->Plugin Management->GroupJive (from Plug-in List)->Parameters (tab)->Notifications (tab)->General (tab), using the 'From Name' and 'From Email Address' fields, correct?
I ask because I too am having difficulty with the Invite Email not being sent, regardless if the recipient is an existing registered user or not.
This is a new site using the latest software versions:
Joomla 3.5.1
CB 2.0.14
CB Gallery 1.0.6
CB Footer 1.0.0
CB AutoActions 6.3.5
CB Privacy 4.0.3
GJ 3.0.1+build.2016.07.01 (all GJ plugins @ 3.0.1)
Template: Gantry 4.1.29
Thanks,
Bill
Just to clarify, are you speaking of the setting now located at:
Community Builder->Plugin Management->GroupJive (from Plug-in List)->Parameters (tab)->Notifications (tab)->General (tab), using the 'From Name' and 'From Email Address' fields, correct?
I ask because I too am having difficulty with the Invite Email not being sent, regardless if the recipient is an existing registered user or not.
This is a new site using the latest software versions:
Joomla 3.5.1
CB 2.0.14
CB Gallery 1.0.6
CB Footer 1.0.0
CB AutoActions 6.3.5
CB Privacy 4.0.3
GJ 3.0.1+build.2016.07.01 (all GJ plugins @ 3.0.1)
Template: Gantry 4.1.29
Thanks,
Bill
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