[SOLVED] User profile save fails on frontend
krileon
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7 years 10 months ago #282925
by krileon
Kyle (Krileon)
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Replied by krileon on topic User profile save fails on frontend
You confirmed it saves in backend user edit, but does it save in frontend user edit. Be sure you're testing with the same user that is trying to ajax edit. The ajax edit is entirely checking frontend profile edit. So backend edit is not relevant to this test.
Do you have a large amount of fields? Are you conditioning the field with CB Conditional?
Do you have a large amount of fields? Are you conditioning the field with CB Conditional?
Kyle (Krileon)
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- minionion
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7 years 10 months ago #282928
by minionion
Replied by minionion on topic User profile save fails on frontend
In case duplicate menu items might have been causing the problem, I unpublished all but the main one. No impact.
Also tried giving my registered members edit permissions directly through the global config options. Also no impact.
I'm running out of ideas and *anything* you could suggest would be a help.
Thanks
Also tried giving my registered members edit permissions directly through the global config options. Also no impact.
I'm running out of ideas and *anything* you could suggest would be a help.
Thanks
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7 years 10 months ago #282932
by minionion
Replied by minionion on topic User profile save fails on frontend
Yes, I am testing with the same user account. Saves reliably on back end, but ajax save does not work.
I have 42 active fields, and I use both conditionals (4 fields conditional on a checkbox choice) and profile privacy controls (6 fields).
I have 42 active fields, and I use both conditionals (4 fields conditional on a checkbox choice) and profile privacy controls (6 fields).
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7 years 10 months ago #282933
by minionion
Replied by minionion on topic User profile save fails on frontend
As a reminder, all of these were working until the most recent update of CB & plugins.
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- krileon
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7 years 10 months ago #282941
by krileon
Kyle (Krileon)
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic User profile save fails on frontend
Please PM backend super administrator login credentials with instructions to duplicate your issue on your install and will take a look.
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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- krileon
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7 years 10 months ago - 7 years 10 months ago #283060
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic User profile save fails on frontend
Have reviewed your install and has nothing to do with CB Core Fields Ajax (which is not installed). You have something installed that's intercepting the POST. I've no idea what it is.
You'll need to disable 3rd party Joomla extensions 1 by 1 until the issue resolves to find the culprit. It does not appear to be any installed CB plugins causing it. Start with 3rd party Joomla system plugins as that's almost always the culprit. If none fixes it then repeat with 3rd party Joomla User plugins.
You'll need to disable 3rd party Joomla extensions 1 by 1 until the issue resolves to find the culprit. It does not appear to be any installed CB plugins causing it. Start with 3rd party Joomla system plugins as that's almost always the culprit. If none fixes it then repeat with 3rd party Joomla User plugins.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 7 years 10 months ago by krileon.
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