[SOLVED] I'm having problems with registration and can't figure out how to fix :-(

7 years 9 months ago - 7 years 9 months ago #284040 by IAAF
installing the newer version did not appear to help. Could someone possibly log into my admin section and take a look? I just tried to install the newer versions (dated july 19th for CB and July 21st for CBSubs) and still cant get it to work. They both appeared to install without any problem.

After updating the versions I am also getting a message in the main menu in SETTINGS that it is not yet saved with this version. What does that mean????? and how do I get that fixed?

All I want to do is to enforce that people must 'subscribe' for a small fee in order to access the site. Each subscription will be for one year and only cost a small amount.
Attachments:

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7 years 9 months ago - 7 years 9 months ago #284046 by krileon

installing the newer version did not appear to help. Could someone possibly log into my admin section and take a look? I just tried to install the newer versions (dated july 19th for CB and July 21st for CBSubs) and still cant get it to work. They both appeared to install without any problem.

You've an incomplete updated release of CBSubs. I guess you selected some plugins to update instead of the full CBSubs package. You can download the full CBSubs package in 1 click using its preset found below or from the CB Paid Subscriptions product page.

www.joomlapolis.com/downloads/presets

After updating the versions I am also getting a message in the main menu in SETTINGS that it is not yet saved with this version. What does that mean????? and how do I get that fixed?

It means exactly what it says. You have yet to save settings for the version of CBSubs you've installed. You only need to make a successful save every major release of CBSubs I believe. If you already have then just ignore it.

All I want to do is to enforce that people must 'subscribe' for a small fee in order to access the site. Each subscription will be for one year and only cost a small amount.

You need to do the following steps.

1) Make a paid plan that's Exclusive and has the price/duration you want.
2) Within CBSubs > Settings > Global set "Allow Free Registered Users (without subscriptions)" to "No"

That's all you have to do. They will not be able to access your site without an active subscription. If still not working please describe what is not working and PM backend super administrator login credentials for me to take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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7 years 9 months ago #284055 by IAAF
this is what I downloaded and then installed on my site:

ps_cbsubs_4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip

I also just tried to download and install all over again - this time installing both of the following

CBplub_CBSubs_MAIN-4.1.0+build.2016.07.21.01.47.33.3c94bdee.zip and then
ps-cbsubs_4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip

I then received this error:

Message

Installation of the component was successful.
Install
Update
Manage
Discover
Database
Warnings
Install Languages
Update Sites
Failed to uninstall self. Please uninstall manually.
100% Complete
Success
008_joomlaplugin_cbpaidsubsbot-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
006_mod_cbsubscriptions-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
002_cbplug_CBSubs_MAIN-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
077_cbplug_cbsubstemplate_rounded-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
078_cbplug_int_cbsubsacymailing-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
079_cbplug_int_cbsubscbfield-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
080_cbplug_int_cbsubscontent-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
081_cbplug_int_cbsubsemail-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
082_cbplug_int_cbsubsfieldstabsprotect-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
083_cbplug_int_cbsubsfolderaccess-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
084_cbplug_int_cbsubsgoogleanalytics-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
085_cbplug_int_cbsubsgroupjive-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
086_cbplug_int_cbsubsidevaf-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
087_cbplug_int_cbsubsmailer-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
088_cbplug_int_cbsubspiwik-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
089_cbplug_int_cbsubsplanimage-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
090_cbplug_int_cbsubspostafpro-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
091_cbplug_int_cbsubspromotion-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
092_cbplug_int_cbsubssqlactions-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
093_cbplug_int_cbsubstax-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
094_cbplug_int_cbsubsurl-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
095_cbplug_processor_ccbill-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
096_cbplug_processor_ciccreditmutuel-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
097_cbplug_processor_eway-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
098_cbplug_processor_googlecheckout-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
099_cbplug_processor_moneriseselectplus-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
100_cbplug_processor_paypaladvanced-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
101_cbplug_processor_paypalpro-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
102_cbplug_processor_payza-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
103_cbplug_processor_quickpay-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
104_cbplug_processor_skrill-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
105_cbplug_processor_telemoneyeasypay-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
106_cbplug_processor_twocheckout-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
107_cbplug_processor_worldpay-4.1.0+build.2016.07.21.01.47.33.3c94bdcee.zip
Failed


now I don't know what to do as I am so frustrated. I don't even know how to 'manually uninstall' I've been using this software for years and have never had this kind of problem.

If I pay you for the one hour support could you possibly log into my admin system and fix this for me?

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7 years 9 months ago #284056 by krileon

If still not working please describe what is not working and PM backend super administrator login credentials for me to take a look.



Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

7 years 9 months ago - 7 years 9 months ago #284059 by IAAF
ok did what you asked

All I am trying to do is to force users to have to register and pay a small fee to access the site. If you are not registered you don't get access.

This is still not working. I'm still getting the error under the settings "NOT YET SAVED WITH THIS VERSION"

I have tried every which way, I've gone through the manual, I think I have tried everything except for the 'right thing'

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7 years 9 months ago #284066 by krileon
I did not receive a PM from you with super administrator login credentials. See link in my signature to directly send me a private message.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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