Register Date randomly changes
- cagoffice
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7 years 3 months ago #291348
by cagoffice
Replied by cagoffice on topic Register Date randomly changes
I have reported the problem that in that forum.
I am hoping this doesn't affect us moving forward. We currently use Integrations > CB Fields and have one of our fields pre-populate some text for NEW registered users only.
Currently this text is appearing in some existing users. Because we discovered last year that it was populating upon Renewal payments. We had fixed it with your help way back then and thought we would cut out those ones that were incorrect based on their Register Date but since the Register Date is now incorrect, I don't know who to cut from this list!
I am hoping this doesn't affect us moving forward. We currently use Integrations > CB Fields and have one of our fields pre-populate some text for NEW registered users only.
Currently this text is appearing in some existing users. Because we discovered last year that it was populating upon Renewal payments. We had fixed it with your help way back then and thought we would cut out those ones that were incorrect based on their Register Date but since the Register Date is now incorrect, I don't know who to cut from this list!
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krileon
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7 years 3 months ago #291379
by krileon
Kyle (Krileon)
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Replied by krileon on topic Register Date randomly changes
Best I can suggest is if you've a backup you can restore on a separate domain to compare the database tables. Beyond that I don't know what more to suggest unfortunately.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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