Problems with registration email.

12 years 8 months ago #172474 by donnysobonny
Replied by donnysobonny on topic Re: Problems with registration email.
I have tried useing the mass mail function within CB, whilst changing the 'mailer' to sendmail and smtp and I still get the same issue.

Would you like the admin login details?

Thanks again,
Donald

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12 years 8 months ago #172477 by krileon
Replied by krileon on topic Re: Problems with registration email.
Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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12 years 8 months ago #172495 by donnysobonny
Replied by donnysobonny on topic Re: Problems with registration email.
Details have been sent,

Thanks again buddy.

Donald

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12 years 8 months ago #172563 by krileon
Replied by krileon on topic Re: Problems with registration email.
Have reviewed your install and the call backs for version checking fail, your ajax checks for email and username fail, I believe something is not configured appropriately on your host. I can't say as to what as I don't know how your host runs their servers. Please contact them in regards to reviewing the mailserver logs to see if emails are even reaching the mail server and if they are what errors are presented. Your host is also using PHP5.2, if possible please contact them to upgrade to PHP5.3 and confirm if issue still present.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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12 years 8 months ago #172656 by donnysobonny
Replied by donnysobonny on topic Re: Problems with registration email.
Ok will do, thanks again buddy.

Donald

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