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user management problem

  • tyrone1
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12 years 9 months ago #172905 by tyrone1
user management problem was created by tyrone1
Hello,

When i try to access clients profiles at the backend i cannot, same for the clients at the frontend.

Why is this? What do i have to do?

Thank you for your help

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  • tyrone1
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12 years 9 months ago #172907 by tyrone1
Replied by tyrone1 on topic Re: user management problem
* at the backend using CB User Manager

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  • krileon
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12 years 9 months ago #172934 by krileon
Replied by krileon on topic Re: user management problem
Please provide Joomla and CB versions. Please also be more detailed about your issue. "can not access them" isn't very descriptive, sorry. Are there errors? Is there a message? Did you test with debug mode and maximum error reporting in Joomla global configuration?

Kyle (Krileon)
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  • tyrone1
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12 years 9 months ago #172943 by tyrone1
Replied by tyrone1 on topic Re: user management problem
joomla version 1.5.23
CB version 1.7

When in user management tab, i click on a clients name i get a service error page (i'm using google chrome).

I have just tried the debug mode and this message appears:
"
Fatal error: Interface 'iKunena' not found in /mnt/data/vhosts/quickyfish.cloudaccess.net/httpdocs/administrator/components/com_kunena/libraries/api.php on line 17

Fatal error: Class 'JLoader' not found in /mnt/data/vhosts/quickyfish.cloudaccess.net/httpdocs/libraries/loader.php on line 161"

What does this mean and what do i have to do?

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  • krileon
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12 years 9 months ago #173004 by krileon
Replied by krileon on topic Re: user management problem
Looks like the error is coming from Kunena, please ensure you're using latest version of Kunena (1.6.5) and after installing have visited Kunena from Joomla > Components > Kunena and clicked "Upgrade" (if present).

Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • tyrone1
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12 years 9 months ago #173040 by tyrone1
Replied by tyrone1 on topic Re: user management problem
I thought that Kunena was the problem, but i am actually using the latest version :dry:
"You are using the latest version of Kunena 1.6.5".

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