[SOLVED] Avatars disappeared

12 years 3 weeks ago #197368 by krileon
Replied by krileon on topic Re: Avatars disappeared
Have reviewed your install and was a permissions problem with the Portrait tab. I've fixed the permissions setting and confirmed avatars now displaying fine. Please also confirm they're displaying fine.


Kyle (Krileon)
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12 years 3 weeks ago #197372 by yogiman
Replied by yogiman on topic Re: Avatars disappeared
Great .... yes now everything is fine! thankyou very much :-)

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12 years 3 weeks ago #197373 by yogiman
Replied by yogiman on topic Re: [SOLVED] Avatars disappeared
well there is a problem now i cannot access the backend....
the permissions you set was on ftp folders or on cb settings?

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12 years 3 weeks ago - 12 years 3 weeks ago #197413 by krileon
Replied by krileon on topic Re: [SOLVED] Avatars disappeared
I didn't do anything to your backend. I changed the Portrait tab from Registered to Public. That's all that was touched. Something else on your install is causing your backend locking.

PM FTP credentials and I can try and debug it for you, but you've soooo much installed I'm not the least bit surprised you've backend locking due to conflict.


Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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12 years 3 weeks ago - 12 years 3 weeks ago #197414 by yogiman
Replied by yogiman on topic Re: [SOLVED] Avatars disappeared
i understand but after that , when you told me you fixed that... i tryed to access and i get the blank page, so maybe we can fix that putting that permission back to it's previous setting
but how to do if i cannot enter the backend? maybe from the database?

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12 years 3 weeks ago #197417 by krileon
Replied by krileon on topic Re: [SOLVED] Avatars disappeared
Fatal error: Class 'shjlang16Helper' not found in administrator/modules/mod_sh404sef_cpicon/mod_sh404sef_cpicon.php on line 32

Seams you had a backend module that needed shjlang16 system plugin and without it would fatal error your backend. Was able to disable the module temporarily, enable the plugin, then re-enable the module. Confirmed is now working fine. Please also confirm is working fine.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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