[SOLVED] Email the register is not sent
- Zapan
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11 years 11 months ago - 11 years 11 months ago #200466
by Zapan
[SOLVED] Email the register is not sent was created by Zapan
Hello,
I am using the version of Joomla 1.5.26 and CB 1.8.
When the user logs on the site, e-mail is not reaching the recipient, both for the administrator as to the inbox of the new registered user.
I am using SMTP configuration in joomla.
SMTP Authentication - Yes
SMTP Security - TLS
SMTP Port - 465
SMTP Username - user@domain.com.br -> Email is hosted on GoogleApp
SMTP Password - password
SMTP Host - smtp.gmail.com
obs.: The e-mail arrives to any other component used, for example, jDownloads RSform and Pro.
Someone has an answer or if there have been similar.
I will appreciate any help.
I am using the version of Joomla 1.5.26 and CB 1.8.
When the user logs on the site, e-mail is not reaching the recipient, both for the administrator as to the inbox of the new registered user.
I am using SMTP configuration in joomla.
SMTP Authentication - Yes
SMTP Security - TLS
SMTP Port - 465
SMTP Username - user@domain.com.br -> Email is hosted on GoogleApp
SMTP Password - password
SMTP Host - smtp.gmail.com
obs.: The e-mail arrives to any other component used, for example, jDownloads RSform and Pro.
Someone has an answer or if there have been similar.
I will appreciate any help.
Last edit: 11 years 11 months ago by krileon.
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krileon
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11 years 11 months ago #200468
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: Email the register is not sent
It's not configured properly. GMAIL doesn't use TLS, it uses SSL. Please see my below post.
www.joomlapolis.com/forum/153-professional-member-support/195327-solved-cb-e-mails-not-sent-via-gmail-smtp-server#195377
www.joomlapolis.com/forum/153-professional-member-support/195327-solved-cb-e-mails-not-sent-via-gmail-smtp-server#195377
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- Zapan
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11 years 11 months ago - 11 years 11 months ago #200472
by Zapan
Replied by Zapan on topic Re: Email the register is not sent
Hello krileon,
Thanks for your help.
The problem has solved.
Changed TLS to SSL and returned to work.
Thanks for your help.
The problem has solved.
Changed TLS to SSL and returned to work.
Last edit: 11 years 11 months ago by Zapan.
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