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- several problems since update 2.0.1 and 2.0 CB
several problems since update 2.0.1 and 2.0 CB
- mfe13
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11 years 11 months ago #200794
by mfe13
several problems since update 2.0.1 and 2.0 CB was created by mfe13
hello,
several problems since update 2.0.1 and 2.0 CBSubs
A user must register for a free plan.
It should also add his photo on the registration page.
However, some users do not put their picture, and no plan is used!
[attachment:1]cbsubs.jpg[/attachment]
In the frontend can not see the map for free on the profile of these members and backend too! I can not upgrade the plan.
I do not understand.
Can you help me please.
thank you
several problems since update 2.0.1 and 2.0 CBSubs
A user must register for a free plan.
It should also add his photo on the registration page.
However, some users do not put their picture, and no plan is used!
[attachment:1]cbsubs.jpg[/attachment]
In the frontend can not see the map for free on the profile of these members and backend too! I can not upgrade the plan.
I do not understand.
Can you help me please.
thank you
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krileon
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11 years 11 months ago #200827
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: several problems since update 2.0.1 and 2.0 CB
Your photo didn't attach; please give it a more unique name. Your issue is not detailed enough as well. Please provide CB and Joomla versions and explain exactly what is happening.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- mfe13
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11 years 11 months ago - 11 years 11 months ago #200876
by mfe13
Replied by mfe13 on topic Re: several problems since update 2.0.1 and 2.0 CB
Okay, I'll start over.
In the picture, we see the plan in yellow (compte_free) which is leading to access the site.
However, users have not. And in the backend, I can not put the plan in yellow (compte_free).
I think ther is also a problem in link of email confirmation.
Then I find abnormal things in the right columns.
Joomla 2.5.3
CB 1.8 CBSubs 2.0.1
In the picture, we see the plan in yellow (compte_free) which is leading to access the site.
However, users have not. And in the backend, I can not put the plan in yellow (compte_free).
I think ther is also a problem in link of email confirmation.
Then I find abnormal things in the right columns.
Joomla 2.5.3
CB 1.8 CBSubs 2.0.1
Last edit: 11 years 11 months ago by mfe13.
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- krileon
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11 years 11 months ago #200902
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: several problems since update 2.0.1 and 2.0 CB
If your plan is free lifetime then ensure within CBSubs > Settings > Global you have free lifetime plans set to create a subscription. You've 1 user that isn't confirmed yet and 1 user you or something else has blocked. The blank column is where they haven't bothered to attempt to login yet.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- mfe13
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11 years 11 months ago #200906
by mfe13
I think I am allways a problem in email confirmation where the code is sometime break .
Replied by mfe13 on topic Re: several problems since update 2.0.1 and 2.0 CB
Yes, but it's anormal, there are a lot of users who are blocked or in attempt to login yet.krileon wrote: You've 1 user that isn't confirmed yet and 1 user you or something else has blocked. The blank column is where they haven't bothered to attempt to login yet.
I think I am allways a problem in email confirmation where the code is sometime break .
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- krileon
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11 years 11 months ago - 11 years 11 months ago #200911
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: several problems since update 2.0.1 and 2.0 CB
If they're confirmed but blocked on attempt to login then you've CBSubs set to not allow free registrations and as they don't have a plan they'd be classified as a free registration. You can enable free registrations within CBSubs > Settings > Global. Somehow they managed to register without selecting a plan. Ensure you have at least 1 plan that is visible on registration set to Exclusive so they can't simply uncheck it.Yes, but it's anormal, there are a lot of users who are blocked or in attempt to login yet.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 11 years 11 months ago by krileon.
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