[#3778] CB Subs Plans Fatal Error
- domesticmanagers
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11 years 5 months ago #215105
by domesticmanagers
Replied by domesticmanagers on topic Re: CB Subs Plans Fatal Error
Re-installed all payment gateways. Still fatal error
My 1.5 (live) site has php version 5.3.13
My 2.5 (dev) site has php version 5.2.17
My 1.5 (live) site has php version 5.3.13
My 2.5 (dev) site has php version 5.2.17
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krileon
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11 years 5 months ago #215116
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Replied by krileon on topic Re: CB Subs Plans Fatal Error
Please PM backend super administrator login credentials and will take a look.
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- domesticmanagers
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11 years 5 months ago #215117
by domesticmanagers
Replied by domesticmanagers on topic Re: CB Subs Plans Fatal Error
Just sent, thanks
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- krileon
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11 years 5 months ago #215154
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: CB Subs Plans Fatal Error
Have reviewed your install and it's due to AlertPay being re-branded to Payza. You no longer need the AlertPay gateway. I've uninstalled it for you and confirmed is working fine now, please also do the same on your development environment.
If you have an existing AlterPay gateway and want to convert it to Payza then navigate to your database in _cbsubs_gateway_accounts then locate your AlertPay gateway and change its "gateway_type" to "processors.payza" (without quotes).
If you have an existing AlterPay gateway and want to convert it to Payza then navigate to your database in _cbsubs_gateway_accounts then locate your AlertPay gateway and change its "gateway_type" to "processors.payza" (without quotes).
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- domesticmanagers
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11 years 5 months ago #215171
by domesticmanagers
Replied by domesticmanagers on topic Re: CB Subs Plans Fatal Error
Thanks Kyle!
Works great in my 1.5 live site:) I deleted/uninstalled from my 2.5 dev site, but still have a fatal error when trying to access my plans info. I've attached a screenshot of the new error.
Thoughts?
Thank you for all of your help with this problem!
Works great in my 1.5 live site:) I deleted/uninstalled from my 2.5 dev site, but still have a fatal error when trying to access my plans info. I've attached a screenshot of the new error.
Thoughts?
Thank you for all of your help with this problem!
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- krileon
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11 years 5 months ago #215180
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: CB Subs Plans Fatal Error
Looks like you hit a memory limit issue. Try increasing your memory limit in php.ini and see if issue resolves.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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