- Forums
- Support and Presales
- Professional Members Support
- Error decoding JSON data: Control character error, possibly incorrectly encoded
Error decoding JSON data: Control character error, possibly incorrectly encoded
- grakula
- OFFLINE
-
Junior Member
- Posts: 26
- Thanks: 0
- Karma: 0
5 years 11 months ago #304778
by grakula
Replied by grakula on topic Error decoding JSON data: Control character error, possibly incorrectly encoded
Did you find the cause of the error?
Please Log in to join the conversation.
krileon
Team Member- OFFLINE
- Posts: 68528
- Thanks: 9093
- Karma: 1434
5 years 11 months ago #304792
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Error decoding JSON data: Control character error, possibly incorrectly encoded
Have reviewed your install and "Allow CMS User Parameters" was set to "No" within CB > Configuration > User Profile. Have set to "Yes" and configured all but timezone to hide. User params now display and process fine, but this won't fix existing broken users; see my previous replies on how to fix those.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- grakula
- OFFLINE
-
Junior Member
- Posts: 26
- Thanks: 0
- Karma: 0
5 years 11 months ago #304805
by grakula
Replied by grakula on topic Error decoding JSON data: Control character error, possibly incorrectly encoded
The field params is displayed. But the damaged user is still unavailable. You gave the link www.joomlapolis.com/forum/255-developer-members-support/236528-0-error-decoding-json-data-syntax-error#293524
But from this post I did not understand what exactly it is necessary to do in PhpMyAdmin.
But from this post I did not understand what exactly it is necessary to do in PhpMyAdmin.
Please Log in to join the conversation.
- krileon
- Team Member
- OFFLINE
- Posts: 68528
- Thanks: 9093
- Karma: 1434
5 years 11 months ago #304815
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Error decoding JSON data: Control character error, possibly incorrectly encoded
You have to fix broken users manually. This is done by resetting the params column in the _users database table to valid JSON for the user (or all your users).
Using phpmyadmin run the above database query after you've replaced xx with the prefix of your Joomla database tables (e.g. jos so jos_users) and replace yyy with the id the user that's having this issue.
UPDATE `xx_users` SET `params` = '{}' WHERE `id` = yyyUsing phpmyadmin run the above database query after you've replaced xx with the prefix of your Joomla database tables (e.g. jos so jos_users) and replace yyy with the id the user that's having this issue.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
Moderators: beat, nant, krileon
- Forums
- Support and Presales
- Professional Members Support
- Error decoding JSON data: Control character error, possibly incorrectly encoded
Time to create page: 0.153 seconds
-
You are here:
- Home
- Forums
- Support and Presales
- Professional Members Support
- Error decoding JSON data: Control character error, possibly incorrectly encoded