Hi,

I have setup the one payment gateway I will use, Ogone (nowadays Wordline). I followed the manual to setup the Ogone account (with visa, Bancontact/Mister Cash and Maestro) as payment methods) and to setup the Ogone payment gateway in CBSubs. I have verified over and over again both, tested many times, I am not able to get a single payment processed in CBSubs although on the Ogone website all my payments are ending with payment accepted, returning to merchant.

I have been in contact with Wordline helpdesk: they confirm that my setup on their side is correct and that my payments are correctly done. I can see them also in the Ogone site as correctly processed, and find the payments in the fincancial history.

Nevertheless, on CBSub side, none are accepted. After I return to my website, I have a basket entry for the payment in status 'not initiated' , a subscription entry for the user in status 'registered unpaid'.
See attached screen shots.
I fail to find what is wrong, can you please advise ?
Thank you

History logs (see attachmed screen shot): the entries for the 2 subscriptions I used in my latest test + entry for the payment basket entry. Same for all previous tests with Ogone.
No notifications: the only notifications I had so far, are from using the dummy payment gateway to be able to similate a correct payment. No entry ever for Ogone gateway so far.

P.S. in my server logs, I find the communication back from Ogone - see attachment - which for me looks like a feedback that the payment was succesfull (...

Thank you, in a way happy to hear that.
I will wait for your feedback.