Subscriptions not showing "upgraded to other"
krileon
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8 years 3 months ago #276882
by krileon
Kyle (Krileon)
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Replied by krileon on topic Subscriptions not showing "upgraded to other"
Strange, please PM backend super administrator login credentials and will take a look at the mailer configuration.
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- krileon
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8 years 3 months ago - 8 years 3 months ago #276904
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Subscriptions not showing "upgraded to other"
I don't see anything wrong with your mailer or the subscription it should be checking against. Please ensure you've the latest CBSubs nightly build below and see if it works fine then.
www.joomlapolis.com/downloads/doc_details/671-cbsubs-gpl-nightly-build
If still not working then it looks like there could be a bug as I don't see any reason it shouldn't process that subscription into the mailer.
www.joomlapolis.com/downloads/doc_details/671-cbsubs-gpl-nightly-build
If still not working then it looks like there could be a bug as I don't see any reason it shouldn't process that subscription into the mailer.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 8 years 3 months ago by krileon.
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- cagoffice
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8 years 3 months ago #276983
by cagoffice
Replied by cagoffice on topic Subscriptions not showing "upgraded to other"
We have tried to install the nightly build but were only able to install two packages:
joomlaplugin_cbpaidsubsbot-4.0.1
mod_cbsubscriptions-4.0.1
All other packages threw and error saying:
Warning
JInstaller: :Install: Can't find Joomla XML setup file.
and
Error
Unable to find install package
Is there any requirements before installing these nightly builds.
Please advise on any solution.
Thanks,
joomlaplugin_cbpaidsubsbot-4.0.1
mod_cbsubscriptions-4.0.1
All other packages threw and error saying:
Warning
JInstaller: :Install: Can't find Joomla XML setup file.
and
Error
Unable to find install package
Is there any requirements before installing these nightly builds.
Please advise on any solution.
Thanks,
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- krileon
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8 years 3 months ago #276984
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Subscriptions not showing "upgraded to other"
CBSubs and its integrations are CB plugins. You need to install them through CB > Plugin Management.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- cagoffice
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8 years 3 months ago #276988
by cagoffice
Replied by cagoffice on topic Subscriptions not showing "upgraded to other"
Thank you so much, we were able to get all the updates installed.
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