[SOLVED] cant download

4 months 2 weeks ago - 4 months 2 weeks ago #330029 by krileon
Replied by krileon on topic cant download
You can't download anything except CB and CB Package Builder as again all you bought was CB Package Builder. If that was by mistake and you meant to buy a Professional subscription please see our warranty page below on how to request a refund so you can buy a Professional subscription.

www.joomlapolis.com/warranty

We can also just swap your subscription over to the same value Professional subscription which is a 3MO Professional subscription. If that's ok with you please use out Contact Us form below (should work fine now!).

www.joomlapolis.com/contact-us


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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4 months 2 weeks ago #330033 by beat
Replied by beat on topic [SOLVED] cant download
Thank you for your contact-form message. Swap done.

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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