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Unable to make updates to existing CBsub plans
- webviper
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12 years 9 months ago - 12 years 9 months ago #170231
by webviper
Unable to make updates to existing CBsub plans was created by webviper
When I try to make a update on a existing CBSub plan the changes are NOT saved in the DB, No error message is given an i'm redirected to the home page.
UPDATE: Adding a new plan is also not possible. Same behavior
UPDATE: Adding a new plan is also not possible. Same behavior
Last edit: 12 years 9 months ago by webviper. Reason: update with new info
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krileon
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12 years 9 months ago #170264
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Unable to make updates to existing CBsub plans
Please PM backend login credentials and will take a look. Very likely there's some sort of conflict happening.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- webviper
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12 years 9 months ago #170272
by webviper
Replied by webviper on topic Re: Unable to make updates to existing CBsub plans
Hey Kyle,
Have send you email.
Have send you email.
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- krileon
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12 years 9 months ago #170273
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Unable to make updates to existing CBsub plans
Have reviewed your install and can't see anything out of the ordinary aside for the copyright at the bottom of backend has been altered from Joomlas default. This leads me to believe the install has been modified. Please try in a new install with just Joomla + CB + CBSubs and confirm if issue still present. Please also review your server error log regarding your demo install for any errors.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- webviper
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12 years 9 months ago #170504
by webviper
Replied by webviper on topic Re: Unable to make updates to existing CBsub plans
I will make a complete new install (Joomla + CB + CBSubs), but How can I save and restore the active subscriptions already made in the system? These are auto recurring subscriptions via PayPal, and I'll need to keep the invoice number the same (for legal tax regulations).
PS: No changes where made to joomla. Only the admin template had some minor presentation changes.
PS: No changes where made to joomla. Only the admin template had some minor presentation changes.
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- webviper
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12 years 9 months ago #170508
by webviper
Replied by webviper on topic Re: Unable to make updates to existing CBsub plans
I managed to reproduce the problem.
I restore the environment from an older version and everything works fine. Then I did the upgrade to CBSubs 1.2.1 and the problem (unable to update plans) is back again !!
I restore the environment from an older version and everything works fine. Then I did the upgrade to CBSubs 1.2.1 and the problem (unable to update plans) is back again !!
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