[SOLVED] Cant make User changes in backend - Cross posting

11 years 7 months ago #209652 by tinman507
Uninstalled and reinstalled CB completely. No change.

I find I can approve and unblock users from the CB User Manager list but if I open a user I can't do any changes. Oddly enough there are 3 users (myself and 2 others) I am able to edit, but anything after 7-14-12 I can't do anything with.

Getting very discouraged at this point. I've disabled all sorts of components, had my hosting company look at it and nothing. It's obvious to me this is a CB issue.

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11 years 7 months ago #209655 by nant

tinman507 wrote: Uninstalled and reinstalled CB completely. No change.

I find I can approve and unblock users from the CB User Manager list but if I open a user I can't do any changes. Oddly enough there are 3 users (myself and 2 others) I am able to edit, but anything after 7-14-12 I can't do anything with.

Getting very discouraged at this point. I've disabled all sorts of components, had my hosting company look at it and nothing. It's obvious to me this is a CB issue.


Please PM me backend superadmin access and I will take a look.

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11 years 7 months ago #209666 by tinman507
any luck on this?

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11 years 7 months ago #209667 by nant

tinman507 wrote: any luck on this?


I took a quick look.

I remember some issues reported because of mailchimp script and i see you are using this - kyle will have to take a look at this tomorrow.

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11 years 7 months ago #209670 by tinman507
thanks!

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11 years 7 months ago #209743 by krileon
Have reviewed your install and it's due to 3rd party Joomla system plugin "System - joomlamailer MailChimp Signup". I've disabled it and issue appears resolved. Please also confirm if is working fine for you now. I am assuming there's perhaps an error or something of the sort in the plugin resulting in the redirect, but can't say specifically; you'll need to contact mailchimp or whoever developed the plugin for further support if you intended to continue using it.


Kyle (Krileon)
Community Builder Team Member
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