Field group bug

2 months 2 weeks ago - 2 months 2 weeks ago #330828 by krileon
Replied by krileon on topic Field group bug
I'm not having any such issues. Please be sure both CB and CB Field Groups are on latest build releases. If you've any form of JS caching extension installed (e.g. JCH Optimizer) be sure to purge the cache as the JS might be cached. If issue persists please PM backend super user login credentials and will take a look.

Edit: Also confirmed working on our demo site.


Kyle (Krileon)
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2 months 2 weeks ago #330829 by rbuelund
Replied by rbuelund on topic Field group bug
There was only an update for CB available not for CB Field Groups ?? I have this version of CB Field Groups installed right now: 2.0.0+build.2022.09.06.14.41.47.ed5910b15
 

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2 months 2 weeks ago #330831 by krileon
Replied by krileon on topic Field group bug
That's latest CB Field Groups. Please PM backend super user login credentials and I will take a look. There's something in your environment that isn't present in mine so am unable to confirm your issue.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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2 months 2 weeks ago #330832 by rbuelund
Replied by rbuelund on topic Field group bug
Ahh this is odd.. I have updated the cloned site - and there it works, but not on the live site ???? You can not have access to the live site due to GDPR.

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2 months 2 weeks ago - 2 months 2 weeks ago #330833 by krileon
Replied by krileon on topic Field group bug
If you're on MySQL 5.7 the fieldtype might be the old JSON database column type which isn't needed anymore. Try running the "Check Community Builder User Fields Database" and "Check Community Builder User Fields Database with strict column types" tools in CB > Tools. It should've changed the type on install though.

If that doesn't fix it there's nothing more I can do without access, sorry.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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2 months 2 weeks ago #330834 by rbuelund
Replied by rbuelund on topic Field group bug
Hmmm... but now the problem only exist on the one user - so maybe som malformed data has been saved to the field in db because of the bug ??

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