Avatar and Canvas not Showing

8 years 1 month ago - 8 years 1 month ago #277745 by VDC2
Avatar and Canvas not Showing was created by VDC2
Even when I login as a normal user or as a admin, in the frontent of the profile edit of my community builder, the avatar pictures and canvas pictures are not showing. Also the upload is not possible.When I login as admin in the backend, I can see all of this! What can I do to solve the problem?


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8 years 1 month ago #277976 by nant
Replied by nant on topic Avatar and Canvas not Showing
Please see our Help Us Help You article here:

www.joomlapolis.com/support/faq/101-support/18234-help-us-help-you

You have not even given basic version numbers.

Also pleas post any images in English or provide translations.
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8 years 1 month ago - 8 years 1 month ago #277979 by VDC2
Replied by VDC2 on topic Avatar and Canvas not Showing
The FAQ hasn't solved the problem.

The Images shows that theres no pictures to choose and no upload button

What version numbers do you need to know?

I can give you teh following informations:

PHP version. 5.4.45
CB version 2.0.13
Joomla version Joomla! 3.4.8

GD Libary:
GD Support enabled
GD Version bundled (2.1.0 compatible)
FreeType Support enabled
FreeType Linkage with freetype
FreeType Version 2.4.9
T1Lib Support enabled
GIF Read Support enabled
GIF Create Support enabled
JPEG Support enabled
libJPEG Version 8
PNG Support enabled
libPNG Version 1.2.49
WBMP Support enabled
XPM Support enabled
libXpm Version 30411
XBM Support enabled

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8 years 1 month ago #277984 by nant
Replied by nant on topic Avatar and Canvas not Showing
Thanks for basic info.

Please check your CB -> Configuration -> Images tab parameters - post screenshot of settings there.
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8 years 1 month ago #277986 by VDC2
Replied by VDC2 on topic Avatar and Canvas not Showing
thanks for your reply. I cannot find this "Images Tag". Maybe because I have it in German language.
Please let me know where I can find it exacly.


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8 years 1 month ago #278001 by nant
Replied by nant on topic Avatar and Canvas not Showing
ok please also check in CB Field Management that:

canvas field has
Parameters -> Image Limits -> Allow Upload enabled
and
Parameters -> Image Gallery -> Allow Gallery enabled

and same for avatar field.
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