Users being sent a wrong password
- alfredos
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13 years 3 weeks ago #159282
by alfredos
Users being sent a wrong password was created by alfredos
Environment: Joomla 1.6.1, CB 1.4 on Squeeze.
We create a user in CB with a blank password. User is sent an e-mail with the specified username and a seemingly random password. However, said password is incorrect, i.e., does not allow login.
User tries to recover password and the system sends a new password which is, again, incorrect.
If the password is set manually in CB, then the user can log in using this password.
Any ideas?
We create a user in CB with a blank password. User is sent an e-mail with the specified username and a seemingly random password. However, said password is incorrect, i.e., does not allow login.
User tries to recover password and the system sends a new password which is, again, incorrect.
If the password is set manually in CB, then the user can log in using this password.
Any ideas?
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krileon
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13 years 3 weeks ago #159308
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: Users being sent a wrong password
Randomly generated passwords must be sent in the Welcome AND Pending email. Users are given a temporary password with the Welcome email then given the correct one with the Pending email. This assumes you've admin approval or email confirmation enabled. If neither are enabled then only include password with the Welcome email.
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- alfredos
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13 years 3 weeks ago #159312
by alfredos
Replied by alfredos on topic Re: Users being sent a wrong password
Well perhaps this behaviour could benefit of a re-think. We have found it counterintuitive and error-prone. Sending a wrong password knowingly (that is, CB "knows" it is not going to work) sounds like a bug definition to me.
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- krileon
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13 years 3 weeks ago #159341
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Users being sent a wrong password
It is working as intended. If for instance you've email confirmation or admin approval a user is sent a password until they've confirmed their account or have been approved. Once done they'll be sent a valid password. To avoid all this just add the password tag to the Welcome email and they'll only be sent a single password once allowed to login. This is not a bug and has been investigated and rejected for redesign already. The workflows will be more intuitive with release of CB 2.0.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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