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- [SOLVED] 503 server error accessing configuration backend
[SOLVED] 503 server error accessing configuration backend
- Dorkyme
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10 years 9 months ago - 10 years 9 months ago #230852
by Dorkyme
[SOLVED] 503 server error accessing configuration backend was created by Dorkyme
Hi!
Joomla 2.5.9
CB 1.9
When trying to access configuration backend we receive this:
503 Service Unavailable
The server is temporarily busy, try again later!
When running tools, CB Plugin database this happens:
500 - Error.
String could not be parsed as XML
Our host says:
it seems that there are some loops in community builder component and after few retries litespeed cut down connection(because of infinite loop).
We checked PHP and litespeed log files, we were browsing www.amed.no/administrator without any issues.
Please contact script developers who made that component.
Information for script developers:
Attached.
Any suggestions?
Regards,
Thomas
Joomla 2.5.9
CB 1.9
When trying to access configuration backend we receive this:
503 Service Unavailable
The server is temporarily busy, try again later!
When running tools, CB Plugin database this happens:
500 - Error.
String could not be parsed as XML
Our host says:
it seems that there are some loops in community builder component and after few retries litespeed cut down connection(because of infinite loop).
We checked PHP and litespeed log files, we were browsing www.amed.no/administrator without any issues.
Please contact script developers who made that component.
Information for script developers:
Attached.
Any suggestions?
Regards,
Thomas
Last edit: 10 years 9 months ago by krileon.
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krileon
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10 years 9 months ago #230866
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic 503 server error accessing configuration backend
Do you have any plugins within CB > Plugin Management that are grayed out? If you do and they're core plugins then re-install CB. If you do and they're 3rd party plugins then re-install those plugins or uninstall them entirely. Your error file is not providing any indication of what could be causing this. Please enable debug mode and maximum error reporting in Joomla global configuration then try again and see if any on-screen errors are present or in your server error log. If none begin disabling 3rd party CB plugins 1 by 1 until resolved to see if it could be a plugin issue.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- Dorkyme
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Senior Member
- Posts: 55
- Thanks: 2
- Karma: -1
10 years 9 months ago #230995
by Dorkyme
Replied by Dorkyme on topic 503 server error accessing configuration backend
Topic solved!
The problem wasn't CB, but configuration of php.ini file on server.
My host did some changes, and now it is ok.
The problem wasn't CB, but configuration of php.ini file on server.
My host did some changes, and now it is ok.
Please Log in to join the conversation.
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