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- [SOLVED] Account confirmation emails not going out
[SOLVED] Account confirmation emails not going out
- BrianLisle
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9 years 1 month ago - 9 years 1 month ago #261372
by BrianLisle
[SOLVED] Account confirmation emails not going out was created by BrianLisle
When a user registers for an account, they are supposed to get the confirmation email. It is not going out. When I go into the backend and manually re-send the confirmation email, it says it sent, (the green box) but above that is a yellow box with "Warning The mailer function is currently not enabled."
I checked all the plugins, and as far as I can tell, everything should be working as it was before. All other components on the site can send emails fine. (Events Booking, ACY Mailing, Membership Pro)
I have CB 2.07 and J! 3.4.1
What would be causing this?
I checked all the plugins, and as far as I can tell, everything should be working as it was before. All other components on the site can send emails fine. (Events Booking, ACY Mailing, Membership Pro)
I have CB 2.07 and J! 3.4.1
What would be causing this?
Last edit: 9 years 1 month ago by krileon.
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nant
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9 years 1 month ago #261396
by nant
I am also tracking a similar problem.
Can you please provide your PHP version number?
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Nick (nant)
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Replied by nant on topic Account confirmation emails not going out
BrianLisle wrote: When a user registers for an account, they are supposed to get the confirmation email. It is not going out. When I go into the backend and manually re-send the confirmation email, it says it sent, (the green box) but above that is a yellow box with "Warning The mailer function is currently not enabled."
I checked all the plugins, and as far as I can tell, everything should be working as it was before. All other components on the site can send emails fine. (Events Booking, ACY Mailing, Membership Pro)
I have CB 2.07 and J! 3.4.1
What would be causing this?
I am also tracking a similar problem.
Can you please provide your PHP version number?
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
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- BrianLisle
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9 years 1 month ago #261399
by BrianLisle
Replied by BrianLisle on topic Account confirmation emails not going out
PHP 5.6.5
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- nant
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9 years 1 month ago #261402
by nant
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Nick (nant)
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Replied by nant on topic Account confirmation emails not going out
Ok - looks like CB is not picking up the default Joomla parameter.
Work-around that works for me (until this is resolved in the next CB release):
1. Go to Joomla Global Parameters
2. Find the Send Email parameter in the Server tab and set it to No and then save
3. Set it now to Yes and save
CB Emails should now work.
Please confirm.
Work-around that works for me (until this is resolved in the next CB release):
1. Go to Joomla Global Parameters
2. Find the Send Email parameter in the Server tab and set it to No and then save
3. Set it now to Yes and save
CB Emails should now work.
Please confirm.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
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- BrianLisle
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9 years 1 month ago #261404
by BrianLisle
Thanks!
Replied by BrianLisle on topic Account confirmation emails not going out
That seemed to work - I no longer get the yellow box error message.nant wrote: Ok - looks like CB is not picking up the default Joomla parameter.
Work-around that works for me (until this is resolved in the next CB release):
1. Go to Joomla Global Parameters
2. Find the Send Email parameter in the Server tab and set it to No and then save
3. Set it now to Yes and save
CB Emails should now work.
Please confirm.
Thanks!
The following user(s) said Thank You: mike5151
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