[SOLVED] Autorecurring payments not renewing
nant
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11 years 11 months ago #200369
by nant
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Nick (nant)
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Replied by nant on topic Re: [SOLVED] Autorecurring payments not renewing
Followup after visiting your website.
Did you move your site to a different server?
Looks like this was the case.
After such a move you need to reconfigure CBSubs gateway as the links are regenerated in payment gateway.
Did you move your site to a different server?
Looks like this was the case.
After such a move you need to reconfigure CBSubs gateway as the links are regenerated in payment gateway.
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Nick (nant)
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- jvande
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11 years 11 months ago #200731
by jvande
Replied by jvande on topic Re: [SOLVED] Autorecurring payments not renewing
IPN history is now showing my ARB notifications are coming in. However, all notifications are throwing an error "IPN notification invalid hash / Fraud attempt". Because of this the system is still expiring the subscription even though the notifications raw data says "'x_response_reason_text' => 'This transaction has been approved.',". My mdf hash has been set to a new one but this problem still persist. Is there a specific character count the hash needs to be? Doesn't make much sense.
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- krileon
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11 years 11 months ago #200833
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: [SOLVED] Autorecurring payments not renewing
I don't think changing the hash affects existing subscriptions, but I could be wrong. Your users will likely need to resubscribe or is it new subscriptions also experiencing this problem?
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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