CBJuice deleted all files inside adminstrator folder

4 years 1 day ago #286065 by persmash
Hi,
I've tried to upload 350 lines csv files with cbjuice. I don't know how but instantly It deleted all files inside administrator folder of Joomla.
I'm trying to investigate this issue now.

For now I can't create anything inside administator folder, it says permission denied for my ftp user. This is very strange I didn't change anything.

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4 years 1 day ago #286066 by jciconsult
cbjuice does not touch files. It loads a CSV in the normal way. If you were messing with FTP, you were obviously doing something badly wrong. My advice is to request help to restore your system.

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4 years 1 day ago #286070 by persmash
The strange thing is I can't restore my system now also.
Maybe it is my server's issue but this happened just after uploaded CSV file. Trying to investigate.
Thanks.

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4 years 1 day ago #286081 by persmash
The permissions of administrator folder became 000 so I couldn't do anything.
I've contacted my hosting and waiting them to find out what caused that.
Thanks.

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4 years 1 day ago #286083 by jciconsult
If I had to guess what is going on, you are using some kind of FTP capability of Joomla or otherwise. I find that stuff too dangerous for words unless you are really sure of what your settings are. I always recommend that people don't use the Joomla FTP option and never use an FTP addin with Joomla. You can easily screw up the file structure.

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4 years 1 day ago #286084 by persmash
We've found the issue.
My hosting said that my website tried to send too much mails at the same time so it is blocked automatically.
But I didn't choose an option to send emails after users are created.
I'm trying to investigate what emails are them.
Thanks.

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