Shared subscription not sharing folder access
- drgolden
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4 years 1 month ago #317120
by drgolden
Shared subscription not sharing folder access was created by drgolden
Kyle-
I have a number of plans. For instance, Plan 5 allows specific folder access. I want a Plan 5 subscriber to share folder access to the new family plan subscriber.
When I test the process and share from a Plan 5 subscriber, the new shared subscriber does not inherit the Plan 5.
Am I missing a setting?
I have a number of plans. For instance, Plan 5 allows specific folder access. I want a Plan 5 subscriber to share folder access to the new family plan subscriber.
When I test the process and share from a Plan 5 subscriber, the new shared subscriber does not inherit the Plan 5.
Am I missing a setting?
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krileon
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4 years 1 month ago #317123
by krileon
Kyle (Krileon)
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Replied by krileon on topic Shared subscription not sharing folder access
They don't inherit what exactly? They don't gain access to the folder? The subscription isn't showing in their profile? Folder access password synchronization only happens after a login or after a registration. So they need to log out and log back in to trigger that synchronization. I honestly don't recommend using this old approach to sharing files and instead recommend using CB Gallery.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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