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[SOLVED] [#7954] Blocked User get Emails from CB Mailer

4 years 7 months ago - 4 years 7 months ago #317995 by zahmundzornig
We blocked and deactivated a user in our community. But he still get mails from our CB Mailer. I think because he is still activ in the subscription plan the mailer is refer to. How can we avoid sending emails to blocked/deactivated user? Is the only way to deactivate the subscription plan of this user or is there a general setting to avoid sending emails to blocked user?

www.zahmundzornig.de thanx joomlapolis for the great work and support!
Build with CB: www.jaii.de
Last edit: 4 years 7 months ago by beat. Reason: Added [SOLVED] tag to subject

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4 years 7 months ago - 4 years 7 months ago #317999 by beat
CBSubs Mailer must be able to email also to users that have been blocked, e.g. by a CBSubs plan.

If that is unwanted, you can just edit the settings of the mailer in Group tab, Buyer usergroup conditions,
Applicable for View Access Level and change it from Public to Registered if your View Access levels correspond to that normal situation, otherwise you can select joomla user groups specifically below that setting.

EDIT: That will not fix the blocked user issue! We need a separate setting for this! Added a FR to implement this:

forge.joomlapolis.com/issues/7954

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CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info
Last edit: 4 years 7 months ago by beat. Reason: Added [#7954] tag to subject

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4 years 7 months ago - 4 years 7 months ago #318011 by beat
Ok, latest, just released, nightly build has a new setting for CBSubs Mailers forge.joomlapolis.com/issues/7954 (and also for CBSubs Promotions forge.joomlapolis.com/issues/7955 ) to make the Mailer applicable only to enabled users (or only for blocked users) or for all users (like is the case now, and that is the default value for backwards compatibilty, and because it may have unexpected results for users that are just registered but not yet confirmed, or just expired users where there is no login without a valid subscription).

The new settings of the mailer (and promotions too) is in Group tab, Buyer usergroup conditions, just above the existing "Applicable for View Access Level".

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info
Last edit: 4 years 7 months ago by beat.

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