[#3601] Chosen plans combination is not allowed ....

11 years 9 months ago #205723 by krileon
Yes, please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
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11 years 9 months ago - 11 years 9 months ago #205736 by krileon
It's due to "Propose spontaneously plan at registration:" being set to "No". It prevents the plan from functioning on new registrations. It shouldn't have displayed at all for you though (or maybe should have, but worked?). For now Set "Propose spontaneously plan at registration:" to "Yes" for all your plans or allow upgrades in those plans. I've created a bug ticket for further investigation (this maybe working as intended). Basically the "Allow registration" checkbox must be green.

#3601


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: tecsmarts

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11 years 9 months ago #205742 by tecsmarts
Replied by tecsmarts on topic Re: Chosen plans combination is not allowed ....
Interesting ... The top plan is "Allow registration" green, yet that is one I can't to work.

I will look for the setting you mention and report back.

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11 years 9 months ago - 11 years 9 months ago #205744 by tecsmarts
Replied by tecsmarts on topic Re: Chosen plans combination is not allowed ....
It now works!

I changed that setting on the first plan and successfully added a "test" user.

I agree, it may have been working as intended ... I may have accidentally made that change but I don't remember doing so.

Thanks again for looking at this!

Do you need the superuser account active for a while or may I disable it?

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11 years 9 months ago #205754 by krileon
I'm done reviewing, you're welcome to disable/delete the account.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 9 months ago #206550 by fbrace
I am having this same problem and have posted in the Professional section with no response in 2 days. If I change everyone of my subscriptions to NOT EXCLUSIVE, someone can register on the site, enter the database of CB, but nothing links to CBSubs. This is new since upgrading to 2.02. Otherwise nothing happens and the "Chosen Plans combination" error occurs.

What credentials do you need to look at the admin side of my site. I need to get this fixed ASAP!!!!

Frederick C Brace III, PA-C, DFAAPA
Sect, Veterans Caucus of the AAPA
www.veteranscaucus.org

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