[SOLVED] CbSubs Plan Prices

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10 years 4 months ago - 10 years 3 months ago #238688 by resolute

[SOLVED] CbSubs Plan Prices was created by resolute

Hi,
With the Cb subs plan I can select a price for first payment & then a regular payment. What I would like to do is once the subscription is expired and the grace period is finished and a user wish to re-activate their subscription, I would like to charge them the first payment price & not the regular payment.

Currently when someone re-activates they are being charged regular payment. Is there any way this can be done?

thanks.

Last edit: 10 years 3 months ago by krileon.

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nant
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10 years 4 months ago #238693 by nant

Replied by nant on topic CbSubs Plan Prices

resolute wrote: Hi,
With the Cb subs plan I can select a price for first payment & then a regular payment. What I would like to do is once the subscription is expired and the grace period is finished and a user wish to re-activate their subscription, I would like to charge them the first payment price & not the regular payment.

Currently when someone re-activates they are being charged regular payment. Is there any way this can be done?

thanks.

Nope - the first payment setting refers to first time subscriptions and not renewals.

One workaround you could implement is to offer a coupon code / promotion to expired subscribers that will give them equivalent discount.

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10 years 4 months ago #238713 by resolute

Replied by resolute on topic CbSubs Plan Prices

Thanks for your reply but i dont want to offer a discount on renewal. I would like to charge them the first time subscription amount if their membership is expired.

Just to clear it for exame if i charge $12 to join & then $10 dollar for renewal. Than if the membership is expired and a member reactivate i want to charge $12 not 10. Currently cbsubs charge $10 for reactivation.

Any workaround ? Thanks.

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beat
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10 years 4 months ago #238714 by beat

Replied by beat on topic CbSubs Plan Prices

resolute wrote: Thanks for your reply but i dont want to offer a discount on renewal. I would like to charge them the first time subscription amount if their membership is expired.

Just to clear it for exame if i charge $12 to join & then $10 dollar for renewal. Than if the membership is expired and a member reactivate i want to charge $12 not 10. Currently cbsubs charge $10 for reactivation.

Any workaround ? Thanks.

You can use CBSubs Promotions integration plugin, define the condition, and apply a negative "discount", which adds the $2 explicitely to the invoice (e.g. "Reactivation fee").

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10 years 4 months ago #238715 by resolute

Replied by resolute on topic CbSubs Plan Prices

Ok, thanks. I am about to try it. Just one last thing because I will be applying negative discount will the discount show up on payments/ reciepts. i dont like members to see negative discounts.

Thanks.

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beat
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10 years 4 months ago #238716 by beat

Replied by beat on topic CbSubs Plan Prices

resolute wrote: Ok, thanks. I am about to try it. Just one last thing because I will be applying negative discount will the discount show up on payments/ reciepts. i dont like members to see negative discounts.

Thanks.

A negative discount of -2$ will be displayed "2$" instead of e.g. for a discount of 5$ being displayed "-5$". :-)

Beat - Community Builder Team Member

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[SOLVED] CbSubs Plan Prices

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