error on logo upload
- jackreece
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11 years 6 months ago #212219
by jackreece
error on logo upload was created by jackreece
PHP 5.2.16
Joomla 2.5.7
CB 1.8.1
Groupjive 2.5.3
Everything worked great on a local XAMMP install.
I installed some custom group logos from the backend. I see where they were installed in the /components/com_comprofiler/plugin/user/plug_cbgroupjive/images directory. I also see where new folders were created and images renamed were installed in the /images/comprofiler/plug_cbgroupjive directory.
FTP’ed the site to remote and some of the GJ Group icons detached from the groups and are not showing. When trying to upload new icons from both the back and front end I get the following error: Logo failed to upload! Error: Error occurred during the moving of the uploaded file. Method: Move
File permissions for the following are 777: /components/com_comprofiler/plugin/user/plug_cbgroupjive
/components/com_comprofiler/plugin/user/plug_cbgroupjive/images
/images/comprofiler
/images/comprofiler/plug_cbgroupjive
Newly created folders under /images/comprofiler/plug_cbgroupjive were left at 755.
What’s up?
Joomla 2.5.7
CB 1.8.1
Groupjive 2.5.3
Everything worked great on a local XAMMP install.
I installed some custom group logos from the backend. I see where they were installed in the /components/com_comprofiler/plugin/user/plug_cbgroupjive/images directory. I also see where new folders were created and images renamed were installed in the /images/comprofiler/plug_cbgroupjive directory.
FTP’ed the site to remote and some of the GJ Group icons detached from the groups and are not showing. When trying to upload new icons from both the back and front end I get the following error: Logo failed to upload! Error: Error occurred during the moving of the uploaded file. Method: Move
File permissions for the following are 777: /components/com_comprofiler/plugin/user/plug_cbgroupjive
/components/com_comprofiler/plugin/user/plug_cbgroupjive/images
/images/comprofiler
/images/comprofiler/plug_cbgroupjive
Newly created folders under /images/comprofiler/plug_cbgroupjive were left at 755.
What’s up?
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krileon
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11 years 6 months ago #212419
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: error on logo upload
You've a permissions error somewhere. Could be your install is pointing to the wrong tmp/cache folders. You can't directly move a site without re-adjusting configuration.php for the new location. You can adjust file and folder permissions that GJ should use within GJ configuration as some hosts need 775 or even 777.
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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- jackreece
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11 years 6 months ago #212694
by jackreece
Replied by jackreece on topic Re: error on logo upload
Thanks
I had lots of other issues stemming from the upload so I pulled the whole thing down. Zipped up a new site and uploaded that and then extracted it. That took care of the problem.
I do hope that you will add in a method to bulk add members to groups from the back end though. Seems a lot of people would use that. Especially when adding GJ to an existing site.
I had lots of other issues stemming from the upload so I pulled the whole thing down. Zipped up a new site and uploaded that and then extracted it. That took care of the problem.
I do hope that you will add in a method to bulk add members to groups from the back end though. Seems a lot of people would use that. Especially when adding GJ to an existing site.
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- krileon
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11 years 6 months ago #212699
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: error on logo upload
It's planned for a future release after CB has official import/export API.I do hope that you will add in a method to bulk add members to groups from the back end though. Seems a lot of people would use that. Especially when adding GJ to an existing site.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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