Unable to delete plan

11 years 7 months ago #116720 by simplweb
Unable to delete plan was created by simplweb
Hello

I am unable to delete a dummy plan. I get a message that I can't delete row id 201 because the plan has subscriptions (1). When I click on the "1" at the end of the row, it takes me to a subscriptions page, but nobody is on it.

Any ideas?
Dave

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11 years 7 months ago #116735 by krileon
Replied by krileon on topic Re:Unable to delete plan
Likely a subscription from a user that was deleted using means other then CB User Management, but the user had a subscription. Check your database and remove the subscription manually. Also before doing so check that it's not just an active Basket for a user (check baskets in cbsubs backend).

-Moved thread to appropriate boards.


Kyle (Krileon)
Community Builder Team Member
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