[SOLVED]Authorize.net ARB :: E00003

11 years 3 months ago #124879 by gclift
[SOLVED]Authorize.net ARB :: E00003 was created by gclift
Dear Joomlapolis,

We are getting errors when subscribing to a plan using the Authorize.net ARB method. Authorize.net is reporting the Invoice Number is too long. After reviewing the ARB API, the max length is 20 and the error reports a string that is 33 characters long. Here is the raw error (I've removed numbers with Xs).

Subscription payment registration error: Error received from payment gateway: E00003: The 'AnetApi/xml/v1/schema/AnetApiSchema.xsd:invoiceNumber' element is invalid - The value 'Invoice Numbering UXXXXXXXXXXXXXX' is invalid according to its datatype 'String' - The actual length is greater than the MaxLength value.


The "CB Paid Subscriptions: Notifications" page shows two entries, "Payment APPROVED,Authorize.net,web_accept, Completed" followed by "Error returned by gateway (autorecurring payment), Authorize.net, subscr_payment, Failed"

Can you please advise on a fix?


ENVIRONMENT
PLAN NAME : 1 month
PLAN ALIAS : 1 month
JOOMLA : 1.5.15
CBSUBS : 1.0.3
PLAN : 3 month, Exclusive, 3 months, unlimited, No initial validity

Post edited by: nant, at: 2010/02/22 09:17

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11 years 3 months ago #124884 by beat
Replied by beat on topic Re:Authorize.net ARB :: E00003
disable HTML editors in your admin area, logout, login again and review all your plan settings and global CBSubs settings: it could be that the invoice number in general->display->invoices setting has been changed from default value.

Guessing it could be same issue as here:
www.joomlapolis.com/component/option,com_joomlaboard/Itemid,38/func,view/catid,110/id,124883/#124883

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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11 years 3 months ago #124892 by gclift
Replied by gclift on topic Re:Authorize.net ARB :: E00003
Thanks Beat, we did find the HTML and removed it.

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