Error on date when entering a payment!

10 years 10 months ago #139539 by cferron
This is weird.

I have upgraded my plan today (aug 6th 2010) on my website to test things out. I have chosen the snail mail payment method.

As an admin I do have to manually enter the payment that I receive. When I enter the date as aug 6th 2010, the paid on column shows the payment as made 2 months before!!! June 7th 2010 20:00??? See atachement.
Attachments:

Please Log in to join the conversation.

10 years 10 months ago #139548 by cferron
Replied by cferron on topic Re:Error on date when entering a payment!
Well sorry for that post, it seem that it is a known issue. My fault, I did not search before I posted. When do you think this will be resolved?

Thanks

Claude

Please Log in to join the conversation.

10 years 10 months ago #139650 by krileon
Replied by krileon on topic Re:Error on date when entering a payment!
cferron wrote:

Well sorry for that post, it seem that it is a known issue. My fault, I did not search before I posted. When do you think this will be resolved?

Thanks

Claude

No worries, is fixed for next release.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

10 years 9 months ago #140479 by cferron
Replied by cferron on topic Re:Error on date when entering a payment!
Is there a temporary fix for that. The season is about to start and my users are starting to subscribe. I will receive A LOT of offline payment. :( If dates are always wrong when enter them manually, it is going to be hard to keep track of things.

Please help!!!

Thanks

Claude

Please Log in to join the conversation.

10 years 9 months ago #140558 by krileon
Replied by krileon on topic Re:Error on date when entering a payment!
Edit the subscription within CBSubs > Subscriptions by clicking the ID within the ID column (far right) you can adjust the date as necessary. This issue is known, but not that prominent. Manually specifying a date is confirmed working, but simply paying the basket without changing the date is a known issue.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

10 years 9 months ago #140651 by cferron
Replied by cferron on topic Re:Error on date when entering a payment!
I have done what you instructed me, but there is no place where I can change the payment date in this area...

See attached image.



Post edited by: cferron, at: 2010/08/25 01:15
Attachments:

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.435 seconds

Facebook Twitter LinkedIn