Error clicking New User on CB User Manager
- GammaRome
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14 years 1 month ago #127932
by GammaRome
Error clicking New User on CB User Manager was created by GammaRome
Hi,
I just installed joomla 1.5.15 and CB 1.2.2
When I go to CB User Manager and click on New User, FF (IE too) shows me this page:
I don't know what happens...
Thanks
Post edited by: GammaRome, at: 2010/03/24 18:04
I just installed joomla 1.5.15 and CB 1.2.2
When I go to CB User Manager and click on New User, FF (IE too) shows me this page:
I don't know what happens...
Thanks
Post edited by: GammaRome, at: 2010/03/24 18:04
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krileon
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14 years 1 month ago #128060
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re:Error clicking New User on CB User Manager
Please follow basic debug procedures, the error reveals no information to us. Please see help us help you within my signature and follow all steps applicable (primarily debug mode and maximum error reporting, duplicate issue, review error logs).
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- GammaRome
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14 years 1 month ago #128102
by GammaRome
Replied by GammaRome on topic Re:Error clicking New User on CB User Manager
Hi,
Hi,
I followed the steps, and I can't solve the problem.
The permissions are fine, all green. The database also in green. I have PHP 5.2.6, CB 1.2.2 joomla 1.5.15, just installed. The problem is the CB user manager can't do anything, if I click to create a user, shows me the page I put in previous post. Also when I click on the clock to approve a user, or when trying to edit it.
I just see this in the error log of my host:
[Thu Mar 25 22:30:20 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/plugin, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:21 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/includes/js/joomla.javascript.js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:21 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:21 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:21 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:25 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:25 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:26 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:26 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:26 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:28 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
I hope there are sufficient data to diagnose the problem.
Greetings and thank you very much for your patience.
Hi,
I followed the steps, and I can't solve the problem.
The permissions are fine, all green. The database also in green. I have PHP 5.2.6, CB 1.2.2 joomla 1.5.15, just installed. The problem is the CB user manager can't do anything, if I click to create a user, shows me the page I put in previous post. Also when I click on the clock to approve a user, or when trying to edit it.
I just see this in the error log of my host:
[Thu Mar 25 22:30:20 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/plugin, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:21 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/includes/js/joomla.javascript.js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:21 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:21 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:21 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:25 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:25 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:26 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:26 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:26 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
[Thu Mar 25 22:30:28 2010] [error] [client 77.231.189.11] File does not exist: /var/www/vhosts/umxeraco.com/httpdocs/administrator/components/com_comprofiler/js, referer: umxeraco.com/administrator/index2.php
I hope there are sufficient data to diagnose the problem.
Greetings and thank you very much for your patience.
Please Log in to join the conversation.
- krileon
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14 years 1 month ago #128203
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re:Error clicking New User on CB User Manager
Your errors appear to indicate an incomplete CB and Joomla installation. CB buttons use JS, which appears is not loaded. Please reinstall Joomla and CB to ensure a complete installation (you do not have to remove your database so not data loss should occur, please make a backup however).
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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