registration problem
- elreason4
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13 years 9 months ago #137356
by elreason4
registration problem was created by elreason4
I have two issues I am having difficulty with.
New users can not log in until an admin confirms that user, even though 'Require Admin Approval' and 'Require Email Confirmation' are both set to NO on the cb registration configuration manager. The settings should be automatic, but new registrants always show up as unconfirmed with the clock graphic (not a check) in the approval column.
Second, when a user registers with an existing email and submits the form, instead of a message (i.e. 'this email address is already in use') the screen simply reloads with a blank registration form....How can I ensure a message?
thanks
New users can not log in until an admin confirms that user, even though 'Require Admin Approval' and 'Require Email Confirmation' are both set to NO on the cb registration configuration manager. The settings should be automatic, but new registrants always show up as unconfirmed with the clock graphic (not a check) in the approval column.
Second, when a user registers with an existing email and submits the form, instead of a message (i.e. 'this email address is already in use') the screen simply reloads with a blank registration form....How can I ensure a message?
thanks
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krileon
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13 years 9 months ago #137456
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Replied by krileon on topic Re:registration problem
Ensure users are registering via CB and not Joomla or this will happen. Please review the installation PDF documentation or the READMEs included with the CB package for basic installation steps. Additional the documentation subscription documents will provide further information on the installation process.New users can not log in until an admin confirms that user, even though 'Require Admin Approval' and 'Require Email Confirmation' are both set to NO on the cb registration configuration manager. The settings should be automatic, but new registrants always show up as unconfirmed with the clock graphic (not a check) in the approval column.
CB will provide an error if the email is already in use, ensure you're not using Joomla registration.Second, when a user registers with an existing email and submits the form, instead of a message (i.e. 'this email address is already in use') the screen simply reloads with a blank registration form....How can I ensure a message?
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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