[SOLVED] Install error
- flowerthief
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13 years 6 months ago #144324
by flowerthief
[SOLVED] Install error was created by flowerthief
According to the readme I should install com_comprofiler.zip first, yes? When I do this (through Extensions manager->Install of course) I get:
"There was an error uploading this file to the server."
and
"Unable to find install package."
Did I miss a step?
Post edited by: krileon, at: 2010/10/20 15:28
"There was an error uploading this file to the server."
and
"Unable to find install package."
Did I miss a step?
Post edited by: krileon, at: 2010/10/20 15:28
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krileon
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13 years 6 months ago #144344
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re:Install error
Please read the README files included with the CB package. You can also find the installation documentation
here
.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- flowerthief
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13 years 6 months ago #144385
by flowerthief
Replied by flowerthief on topic Re:Install error
For anyone curious, I was able to solve the problem by extracting the files in com_comprofiler.zip, uploading them to the com_installer directory through FTP, then installing with the Extensions manager from that location. I think the issue was with my host (byethost).
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- kerrianne42
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13 years 5 months ago #146560
by kerrianne42
Replied by kerrianne42 on topic Re:Install error
Thank you for this information! I read the documentation, and was still stuck at the same error screen. YOUR directions are much more helpful!
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