I am a complete newbie to CB and I am volunteering with an organization that has added CB to their site and needs help with it. I am familiar with Joomla and so I have been given the task. I have setup the basic menu links for View Profile and Edit Profile. The problem i am having is when ever I try to Edit my profile, I get this message:

"You cannot edit a `Registered`. Only higher-level users have this power."

If I log in as a higher lever user and try to edit my profile, I get this message:

"WARNING: This is not your profile. As a moderator, you are editing the profile of user: Unnamed user."

Can someone please tell me what I might be doing wrong or where to start? I am not the person who installed CB on this site initially, so I'm not sure what configurations were changed from the default.

Much thanks for any directions,

Andrew

Post edited by: krileon, at: 2010/11/17 17:57

I'm sorry for the lack of info.

The site's hosting is on a Linux system running:
PHP 5.x (GoDaddy - that's the most info they will provide about the PHP version)
MySQL 5.0
Joomla 1.5.17
CB 1.2.3

I have run all of the database tools within CB and they all come back clean.

AcyMailer is installed, but I have disabled it completely and all of it's plug-ins, but I am still getting this error when I try to edit my profile:


If I change the users administrator level to Registered, I then receive this error: "You cannot edit a `Registered`. Only higher-level users have this power."

Would a complete uninstall/reinstall of CB resolve these issues? Again, please forgive me, I am completely new to CB.

Thanks for the help.

Post edited by: pedigopa, at: 2010/11/09 15:03

Post edited by: pedigopa, at: 2010/11/09 15:04

Post edited by: pedigopa, at: 2010/11/09 15:04

krileon wrote:

PHP 5.x (GoDaddy - that's the most info they will provide about the PHP version)

This isn't good enough. There's 5.0, 5.1, 5.2, 5.3, and many more sub releases of those. Please provide EXACT release. I recommend at minimum PHP 5.2, there are known problems with PHP 5.1.

Joomla 1.5.17

Latest release is Joomla 1.5.22, please upgrade.

Would a complete uninstall/reinstall of CB resolve these issues? Again, please forgive me, I am completely new to CB.

I recommend re-installing CB on-top of it self (just install via Joomla extension manager and it'll auto-upgrade). This should help eliminate any core edits if any.

Thanks for all of the suggestions. I found out that the server is running PHP 5.2.4 and was able to upgrade the Joomla! installation. I re-installed CB as you suggested and it appears that everything is working!

Thank you,
Andrew