No emails arriving

12 years 6 months ago #178419 by tipana
No emails arriving was created by tipana
I am using the community builder, and when a user registers for an account at my site www.wotworx.co.nz they are not recieving the email to confirm their subscription.

Have tried a number of different sendmail options - can anyone help?

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12 years 6 months ago #178429 by vippass
Replied by vippass on topic Re: No emails arriving
Have just the same problem on my syte www.vippass.com.ua

CB version - 1.7 with russian language package
Joomla version - 1.6.0

If someone tries to register using CB Login module, he don't receive approval e-mail.
By the way standard Joomla Login module works correctly and users receive approval e-mail in a few seconds.

PS. Sorry for poor English.

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12 years 6 months ago #178433 by nant
Replied by nant on topic Re: No emails arriving
@both: you need to first of all make sure that emailing from your Joomla website works.

Try Joomla mass mail to test.

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12 years 6 months ago #178434 by tipana
Replied by tipana on topic Re: No emails arriving
No - my site wont send email at all...

Not sure why...

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12 years 6 months ago #178436 by nant
Replied by nant on topic Re: No emails arriving

tipana wrote: No - my site wont send email at all...

Not sure why...


You should look at Joomla Global parameters and check your email related settings and then perhaps ask your hosted for assistance.

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12 years 6 months ago - 12 years 6 months ago #178603 by vippass
Replied by vippass on topic Re: No emails arriving
Well, I've solved this problem.

According to my provider's instructions, I'd configured /libraries/phpmailer/phpmailer.php. Joomla! massmail and approval mail worked correctly.

CB massmail and approval mail hadn't work correctly until I have modified in the same way administrator/components/com_comprofiler/library/phpmailer/phpmailer.phpmailer.php.

So the problem was that Joomla!-mail and CB-mail have different configuration files and correct work of Joomla!-mail doesn't mean correct work of CB-mail.

Now everything works fine)

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